Returns & Exchanges
At Burley, we stand behind the durability of our sports gear and offer a 30-day hassle-free return policy for all unused products in their original packaging. Whether you need a different size or changed your mind, we are committed to getting you the right equipment for your game.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Print Your Label
Once approved, download and print the prepaid shipping label provided via email to ensure tracked and secure transit back to our warehouse.
- 3.Pack Your Gear
Securely place the items in their original box with all tags attached, then affix the return label to the outside of the package.
- 4.Receive Your Refund
Drop the package at any authorized carrier location; once we receive and inspect the gear, your refund will be processed within 5-7 business days.